Unfortunately, it can be expected that these explanations seem very technical. We have therefore tried to explain the most important things as clearly and concisely as possible.
Automatic data storage:
When you visit websites today, certain information is automatically created and stored, including on this website.
If you visit our website as it is now, our web server (computer on which this website is stored) automatically saves data such as:
• the address (URL) of the website you are visiting
• Browser and browser version
• the operating system used
• the address (URL) of the previously visited page (Referrer URL)
• the host name and IP address of the device from which it is accessed
• the Date and Time
in files (web server log files).
As a rule, web server log files are stored for two weeks and then deleted automatically. We do not disclose this information, but we can not rule out that it will be seen in the event of unlawful behavior.
Our website uses HTTP cookies to store user-specific data.
Below, we explain what cookies are and why they are used, to help you better understand the following privacy statement.
What exactly are cookies?
Whenever you surf the Internet, you make use of a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most web pages store small text files in your browser. These files are called cookies.
Cookies store certain user data about you, such as language or personal page settings. When you return to our site, your browser will return the “user-related” information to our site. Thanks to the cookies, our website knows who you are and offers you your usual standard setting. In some browsers, each cookie has its own file; in others, such as Firefox, all cookies are stored in a single file.
There are both first-party cookies and third-party cookies. First-party cookies are created directly from our site, and third-party cookies are created by partner websites (such as Google Analytics). Each cookie is to be evaluated individually, since each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “pests”. Cookies also can not access information from your PC.
For example, cookie data may look like this:
Value: GA1.2.1326744211.152121173585 Purpose: Distinction of the website visitors
Expiration date: after 2 years
These minimum sizes should be able to support a browser:
• At least 4096 bytes per cookie
• At least 50 cookies per domain
• At least 3000 cookies in total
What types of cookies are there?
There are 4 types of cookies:
Absolutely necessary cookies
These cookies are necessary to ensure basic functionality of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues surfing on other sites and later goes to the checkout. These cookies do not delete the shopping cart, even if the user closes his browser window.
These cookies collect information about the user behavior and whether the user gets any error messages. In addition, these cookies also measure the load time and behavior of the website on different browsers.
These cookies make for better usability. For example, stored locations, font sizes or form data are stored.
These cookies are also called targeting cookies. They are used to provide the user with customized advertising. This can be very convenient, but also very annoying.
Usually, the first time you visit a webpage, you are asked which of these cookie types you want to allow. And of course, this decision is also stored in a cookie.
How can I delete cookies?
If you want to know which cookies have been saved in your browser, if you want to change or delete cookie settings, you can find this in your browser settings under “Settings”.
If you do not want to have cookies at all, you can set up your browser so that it always informs you when a cookie is to be set. So you can decide with each single cookie whether you allow the cookie or not. The procedure varies depending on the browser. It is best that you search Google for “Chrome cookies” or “Disable cookies Chrome” in the case of a Chrome browser or replace the word “Chrome” with the name of your browser, e.g. Edge, Firefox, Safari.
What about my privacy?
Since 2009 there are the so-called “cookie guidelines”. It states that the storage of cookies requires the consent of the website visitor (ie you). Within the EU countries, however, there are still very different reactions to these guidelines. In Austria, however, the implementation of this directive was carried out in Section 96 (3) of the Telecommunications Act (TKG).
If you want to know more about cookies and do not shy away from technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.
Storage of personal data:
Personal data that you submit to us electronically on this website, such as name, e-mail address, address or other personal information in the course of submitting a form or comments in the blog, are transmitted by us together with the time and IP address. This information is used only for the purpose specified, kept safe and not disclosed to third parties.
We only use your personal data for communication with partners who expressly request contact and for the processing of the services and products offered on this website. We will not disclose your personal information without consent, but we can not rule out that it will be seen in the event of unlawful behavior.
If you send us personal data by e-mail – outside of this website – we can not guarantee secure transmission and protection of your data. We recommend that you never send confidential information via email.
Rights according to the General Data Protection Regulation:
According to the regulations of the DSGVO and the Austrian Data Protection Act (DSG) you have the following rights:
• Right to rectification (Article 16 GDPR)
• Right to cancellation (“Right to be forgotten”) (Article 17 GDPR)
• Right to limit processing (Article 18 GDPR)
• Right of notification – Obligation to notify in connection with the correction or deletion of personal data or limitation of processing (Article 19 GDPR)
• Right to data portability (Article 20 GDPR)
• Right of objection (Article 21 GDPR)
• Right not to be subjected to a decision based solely on automated processing – including profiling – (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority, which in Austria is the data protection authority whose website you can find at https://www.dsb.gv.at/.
Evaluation of visitor behavior:
TLS encryption with https:
We use https to transmit data securely on the Internet (data protection through technology design Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of confidential data. You acknowledge the use of this safeguarding of the data transfer at the small lock symbol in the upper left corner of the browser and the use of the scheme https (instead of http) as part of our Internet address.
We use Google Fonts from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. The Google fonts are integrated locally, i.e. on our web server – not on the servers of Google. As a result, there is no connection to Google’s server and thus no data transmission or storage.
What are Google fonts?
Google Fonts (formerly Google Web Fonts) is an interactive directory of over 800 fonts that Google LLC provides for free use. With Google fonts you could use the fonts without uploading them to your own server. However, in order to prevent any transmission of information to the Google server, we have downloaded the fonts to our server. In this way, we act in compliance with data protection and do not send any data to Google Fonts.
Unlike other web fonts, Google allows us unrestricted access to all fonts. So we can access unlimited fonts and get the most out of our website.
We use Google Fonts from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website.
You do not need to sign in or have a password to use Google fonts. Furthermore, no cookies are stored in your browser. The files (CSS, fonts) are requested through the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, the requests for CSS and fonts are completely separate from all other Google services. If you have a Google Account, you do not need to worry about your Google Account information being sent to Google while using Google Fonts. Google records the use of CSS (Cascading Style Sheets) and the fonts used and stores this data securely. As the data storage looks exactly, we will look at the details.
What are Google fonts?
Google Fonts (formerly Google Web Fonts) is an interactive directory of over 800 fonts that Google LLC provides for free use.
Many of these fonts are published under the SIL Open Font License, while others have been released under the Apache license. Both are free software licenses. Thus, we can use them freely without paying royalties.
Why do we use Google fonts on our website?
With Google Fonts we can use fonts on our own website and do not have to upload them on our own server. Google Fonts is an important building block to keep the quality of our website high. All Google fonts are automatically optimized for the Web, and this saves data volume and is a great advantage especially for mobile device use. When you visit our page, the low file size ensures fast loading time. Furthermore, Google fonts are so-called secure web fonts. Different image synthesis systems (rendering) in different browsers, operating systems and mobile devices can lead to errors. Such errors can partially distort texts or entire websites visually. Thanks to the fast Content Delivery Network (CDN), there are no cross-platform issues with Google Fonts. Google Fonts supports all major browsers (Google Chrome, Mozilla Firefox, Apple Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+ (iPhone, iPad, iPod). So we use the Google fonts to make our entire online service as beautiful and consistent as possible.
What data is stored by Google?
When you visit our website, the fonts will be reloaded via a Google server. This external call sends data to the Google servers. Google also recognizes that you or your IP address is visiting our website. The Google Fonts API is designed to reduce the collection, storage and use of end-user data to what is needed for efficient font delivery. Incidentally, API stands for “Application Programming Interface” and serves, among other things, as a data transmitter in the software area.
Google Fonts securely stores CSS and font requests on Google and is thus protected. Through the collected usage figures, Google can determine the popularity of the fonts. Google publishes the results on internal analysis pages, such as Google Analytics. In addition, Google also uses data from its own web crawler to determine which websites use Google fonts. This data is published in Google Fonts’ BigQuery database. BigQuery is a Google web service for companies that want to move and analyze large amounts of data.
It should be kept in mind, however, that any Google Font request will also automatically transfer information such as IP address, language settings, browser screen resolution, browser version, and browser name to the Google servers. Whether this data is also stored, is not clear or is not clearly communicated by Google.
How long and where is the data stored?
For a day, Google stores requests for CSS assets on its servers, which are mainly located outside the EU. This allows us to leverage the fonts using a Google style sheet. A style sheet is a style that allows you to quickly and easily change (for example) the design or font of a web page.
The font files are stored at Google for one year. Google is pursuing the goal of generally improving the load time of websites. If millions of web pages refer to the same fonts, they will be cached after the first visit and immediately appear on all other later visited web pages. Sometimes Google updates font files to reduce file size, increase language coverage, and improve design.
How can I delete my data or prevent data storage?
Data that Google stores for a day or a year can not simply be deleted. The data is automatically transmitted to Google when the page is viewed. To prematurely delete this information, you must contact Google Support at https://support.google.com/?hl=en&tid=121173585. In this case, you prevent data storage only if you do not visit our site.
Unlike other web fonts, Google allows us unrestricted access to all fonts. So we can access unlimited fonts and get the most out of our website. More about Google Fonts and other questions can be found at https://developers.google.com/fonts/faq?tid=121173585. Although Google addresses privacy issues, it does not include detailed information about data storage. It is relatively difficult (almost impossible) for Google to get really accurate information about stored data.
You can also see what data Google collects and what this data is used for at https://www.google.com/intl/en/policies/privacy/.
We use Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. With Google Maps, we can depict locations better visually and improve our service. Using Google Maps, data is transferred to Google and stored on Google’s servers. Here is more detail on what Google Maps is, why we use this Google service, what data is stored and how you can prevent this.
What is Google Maps?
Google Maps is an online map service provided by Google Inc. With Google Maps, you can search the Internet for a city, tourist site, property, or business using a PC or app. If companies are on Google My Business, more information about the company is displayed next to the location. In order to indicate the accessibility, map sections of a location can be integrated into a website via HTML code. Google Maps displays the Earth’s surface as a road map or as an aerial or satellite image. Thanks to the Street View images and the high-quality satellite imagery, very accurate depictions are possible.
Why do we use Google Maps on our website?
All our efforts on this site are intended to provide you with a useful and meaningful time on our website. By integrating Google Maps, we can provide you with the most important information about various locations. Thanks to Google Maps you can see at a glance where we are based. The directions always show you the best or fastest way to us. You can access the route by car, by public transport, on foot or by bicycle. For us, the provision of Google Maps is part of our customer service.
What data is stored by Google Maps?
For Google Maps to fully deliver its service, the company must collect and store data from you. These include, among other things, the entered search terms, your IP address and the latitude or longitude coordinates. If you use the route planner function, the entered start address will also be saved. However, this data storage happens on the websites of Google Maps. We can only inform you about it, but we can not influence it. Since we have Google Maps integrated into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behavior. Google uses this data primarily to optimize its own services and to provide individual, personalized advertising for you.
The following cookie is set in your browser due to the integration of Google Maps:
Value: 188 = h26c1Ktha7fCQTx8rXgLyATyITJ121173585
Purpose: NID is used by Google to match ads to your Google search. With the help of the cookie, Google “remembers” your most frequently entered search queries or your previous interaction with ads. So you always get customized advertisements. The cookie contains a unique ID that Google uses to collect the user’s personal settings for promotional purposes.
Expiration date: after 6 months.
Note: We can not guarantee completeness in the details of the stored data. Especially when using cookies, changes to Google can never be ruled out. To identify the cookie NID, a separate test page was created, where only Google Maps was included.
How long and where is the data stored?
Google servers are located in data centers around the world. Most servers are in America. For this reason, your data are also increasingly stored in the US. You can read exactly where the Google data centers are located here: https://www.google.com/about/datacenters/inside/locations/?hl=en
The data is distributed by Google on different data media. As a result, the data are retrievable faster and are better protected against any attempted manipulation. Each data center also has special emergency programs. For example, if there are issues with Google hardware or a natural disaster affects the servers, the data is most likely still protected.
Some data Google stores for a specified period. For other data, Google only provides the option to manually delete them. The company also anonymizes information (such as advertising data) in server logs by deleting part of the IP address and cookie information after 9 or 18 months respectively.
How can I delete my data or prevent data storage?
With the location and activity data auto-deletion feature introduced in 2019, location and web / app activity information is stored either 3 or 18 months, depending on your decision, and then deleted. In addition, you can manually delete these data from the Google Account at any time from the history. If you want to completely prevent your site tracking, you’ll need to pause the Google Account under the “Web and App Activity” section. Click “Data and Personalization” and then the “Activity Setting” option. Here you can switch the activities on or off.
You can also deactivate, delete or manage individual cookies in your browser. Depending on which browser you use, this works in different ways. The following instructions show how to manage cookies in your browser:
Chrome: Delete, activate, and manage cookies in Chrome
Safari: Manage cookies and site data with Safari
Firefox: Delete cookies to remove data that websites have stored on your computer
Internet Explorer: deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you absolutely do not want to have cookies, you can set up your browser so that it always informs you when a cookie is to be set. So you can decide with each individual cookie whether you allow it or not.
We use Google Analytics from Google LLC (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to statistically analyze visitor data. Google Analytics uses targeted cookies.
Cookies from Google Analytics:
o Expiration time: 2 years
o Usage: Differentiation of website visitors
o Example value: GA1.2.1326744211.152121173585
o Expiry time: 24 hours
o Usage: Differentiation of website visitors
o Example value: GA1.2.1687193234.152121173585
o Expiry time: 1 minute
o Usage: Used to throttle the request rate. If Google Analytics is provided through Google Tag Manager, this cookie will be named _dc_gtm_.
o Example value: 1
Our concern in the sense of the DSGVO is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymized.
Deactivation of data collection by Google Analytics:
You may prevent the collection by Google of the data generated by the cookie and related to your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google .com / dlpage / gaoptout? hl = en
Google Analytics deactivation link:
By clicking on the following deactivation link, you can prevent Google from recording further visits to this website. Attention: The deletion of cookies, the use of the incognito / private mode of your browser, or the use of another browser leads to data being collected again.
Disable Google Analytics
Google Analytics Demographics and Interests Reports:
We’ve turned on the advertising reporting features in Google Analytics. The Demographics and Interests reports include age, gender, and interests. This allows us – without this data to be able to assign individual persons – to make a better picture of our users. Learn more about advertising features at https://support.google.com/analytics/answer/3450482?hl=en_AT&utm_id=ad.
You can stop using your Google Account’s activities and information under “Advertising settings” at https://adssettings.google.com/authenticated via checkbox.
Google Analytics data processing supplement:
We have entered into a direct customer agreement with Google for the use of Google Analytics by accepting the “Data Processing Supplement” in Google Analytics.
To read more about the Google Analytics Add-on here: https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad
Source: Created with the privacy generator of content marketing agency AdSimple.at in cooperation with wallentin.cc.